FAQ's

Here’s the updated FAQ section incorporating your new points:

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*Frequently Asked Questions (FAQs)*

1. What is the delivery time for orders?*
We deliver orders within *4 to 5 working days* under regular circumstances.

2. Can I return or exchange a product after use?*
No, we have a *strict no return or exchange policy* for products that have been used.

3. What should I do if my product is damaged upon delivery?*
If you receive a damaged product, please:
– Make a video while opening the product for the first time.*
– Share the video with us within *72 hours of delivery* to process your claim.
We will not entertain claims made after 72 hours or without an unboxing video.

4. What payment methods do you accept?*
We only accept *advance payments* via:
– Online bank transfers
– Digital wallets (if applicable)

5. Do you offer free delivery?*
Yes, we provide *free home delivery across Pakistan.*

6. How can I contact customer support?*
You can reach us through:
– Our social media platform
– Instagram
– Facebook
– Email: meqaaitlay@gmail.com

7. Can I cancel my order after placing it?
Order cancellations are allowed within *24 hours of placing the order.* After this period, the order will be processed, and cancellations will not be accepted.

8. How can I track my order?
You will receive a tracking link via email or SMS once your order is dispatched. Use the link to monitor the status of your order